Marketing Mistakes That Cost KC During the World Cup
Kaylee Muchow Kaylee Muchow

Marketing Mistakes That Cost KC During the World Cup

The headlines started almost immediately after the World Cup came to Kansas City:

“Small businesses say the World Cup isn’t bringing the sales they expected”

I don’t think that’s the World Cup’s fault. And I don’t think it’s the tourists’ fault either.

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Creating Structer Where There Was None: Transforming Social Media at DM Injury Law
Kaylee Muchow Kaylee Muchow

Creating Structer Where There Was None: Transforming Social Media at DM Injury Law

When I joined DM Injury Law as Social Media Manager, the firm had a limited and inconsistent social media presence across its primary platforms: Facebook and Instagram.

Posting was infrequent, and there was no clear strategy guiding which content should be created and why. Content decisions were largely reactive, and when posts did go live, they weren’t designed to drive meaningful engagement or sustained audience growth. They were the definition of “posting just to post.”

There was also no standardized workflow, no defined content pillars, and minimal performance tracking to guide improvement.

At its core, the problem wasn’t a lack of platforms or even a lack of content to share.

It was the absence of structure.

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Resolving Account Infrastructure Issues for an Interior Design Business
Kaylee Muchow Kaylee Muchow

Resolving Account Infrastructure Issues for an Interior Design Business

The referral came after I had successfully resolved large-scale account connectivity issues within a real estate brokerage environment.

The interior designer was experiencing technical challenges with her Facebook and Instagram accounts, specifically related to account ownership and connectivity. These issues were preventing her from managing her business presence effectively and limiting her ability to maintain consistent social media activity.

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Launching Brand Visibility for a New Travel Agency
Kaylee Muchow Kaylee Muchow

Launching Brand Visibility for a New Travel Agency

When I began working with Travel With Rove, the business was still in development.

The website, services, and booking workflows were being finalized behind the scenes. While those foundational pieces were under construction, there was an opportunity to begin building brand awareness through social media.

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Scaling Marketing Operations Across 300+ Agents at Local Real Estate Company
Kaylee Muchow Kaylee Muchow

Scaling Marketing Operations Across 300+ Agents at Local Real Estate Company

When I joined Better Homes and Gardens Real Estate Kansas City Homes, the marketing team supported a large network of real estate agents operating across multiple offices (as well as marketing for the company as a whole).

Agents frequently needed marketing support, but there was no centralized system for managing incoming requests or tracking project progress. Requests came in through emails, phone calls, texts, and in-person conversations, making it difficult to maintain visibility and ensure timely delivery.

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Building DM Injury Law’s First Influencer Marketing Program — And Scaling It Into a High-Impact Growth Channel
Kaylee Muchow Kaylee Muchow

Building DM Injury Law’s First Influencer Marketing Program — And Scaling It Into a High-Impact Growth Channel

In early 2025, I identified a major opportunity for DM Injury Law: the firm had strong brand equity but lacked a presence in the fast-growing creator economy. Drawing from prior agency experience building an influencer marketing service from scratch, I led the charge to introduce, manage, and scale DM’s first-ever influencer marketing program.

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Helping a Small Business Grow Through Authentic, Strategic Social Media
Kaylee Muchow Kaylee Muchow

Helping a Small Business Grow Through Authentic, Strategic Social Media

AmeriFloyd is a talented live Pink Floyd tribute band preparing for an upcoming ticketed performance in Kansas City. While the band had strong musical credibility and an existing audience, they lacked a centralized, strategic social presence that could drive awareness and ticket sales for upcoming shows as well as grow their existing regional audience. 

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